Research 01/September 2025 · Tests Thesis 003

The Management Capacity Audit

Why AI deployments stall, measured at the manager.

Jeff Wald, Claire Fontaine. 27 organizations · 214 managers. Tests Thesis 003, Management Is Becoming an Operating System.

Research 01September 2025Tests Thesis 003

What we found

An audit instrument and its first results. Deployments stalled where managers lacked the authority or time to redesign roles and exceptions, not where engineering capacity ran out.

The full report, method and data tables are being prepared for publication. This page holds the abstract and the thesis the study tests.

In order of confidence

  1. Findings are published when the review standard is met.

    Every study names the thesis it supports or challenges, the sample, and what it does not establish before its findings are released.

How the study was run

Method and instrument are published with the full report.

Limitations
  • Limitations are published alongside findings, not after them.