People
Fellows, by what they have argued.
A profile here is a record of intellectual contribution, not a biography: theses authored, theses challenged, research led, and the question each fellow is currently holding. The roster is being built. Named fellows are on the record; the open seats are the bench we are filling.
Erin Eatough
Organizational psychology · Trust · SkillsIf trust is a property of the system, what does it cost to redesign for it, and who pays?
Senior fellowJeff Wald
Labor markets · Management · The unit of workWhen agents can execute, what exactly is a manager for?
1authoredFounderGeorge Rivera
Work architecture · Judgment · ManagementWhat would a company have to be able to do for any of these seven problems to be solved?
Unnamed
Coordination · Decision rights · MeasurementCan coordination quality be measured well enough to manage, without turning it into a metric people game?
Unnamed
Operations · Logistics · Field methodWhich decision rights should never be automated, and how would we know?
Unnamed
Automation · Labor · ExceptionsIf value concentrates in exceptions, why do we still price roles on throughput?
Unnamed
Productivity · Systems · ToolingWhat would a productivity tool look like if it optimized the space between people?
Unnamed
Skills · Labor economics · MobilityHow much of what we call reskilling is actually relocation of people between contexts?
Unnamed
Organizational design · Planning · StructureWhat replaces the org chart when the workflow is the unit?
Unnamed
Policy · Institutions · RegulationWhich rules of work are written for a unit that no longer exists?
Unnamed
Incentives · Capital · CompensationWhy do compensation systems take five years to notice a change that tooling makes in five weeks?
Unnamed
AI systems · Workflow · OwnershipWhat does accountability look like for a workflow no single person runs?
Unnamed
Field studies · Management practice · MethodWhat is the smallest intervention that would falsify a thesis inside a real organization?
Contributors and sponsors.
Described, not named, until they consent.
- A chief operating officerNational logistics operatorSponsor, Field study 01
- A chief operating officerHealth system, 22,000 peopleSponsor, Field study 02
- A chief operating officerB2B softwareSponsor, Field study 03
- A head of operationsFinancial servicesSponsor, Field study 04
- A chief people officerManufacturing, 9,000 peopleSponsor, Field study 05
- A labor economistUniversity research groupReviewer, Research 04