Convening/Applications open

What is management for when coordination becomes software?

A working session with researchers, operators and technology leaders. The question and the evidence go out beforehand. The synthesis follows, including where the room did not agree.

Date
08 Oct 2026 · 14:00 ET
Format
Working session · 24 seats · New York
Chairs
Erin Eatough · Jeff Wald
Tests
Thesis 003

What the room will test

If agents can execute end to end, the manager's remaining job is the design of interfaces among people, agents and exceptions. We will test whether the operators in the room recognize that description of their week.

Sent to every seat two weeks before

  1. Thesis 003, The Coordination Advantage, v1.2
  2. Thesis 003, Management Is the Constraint, v1.0
  3. The standing counterargument by Rachel Okafor
  4. Field study 01, Decision rights, redrawn

Seats are given to people who will disagree usefully

  • Chief operating officerNational logistics operator
  • Head of operationsFinancial services, contact operations
  • Chief people officerHealth system
  • FounderAgent infrastructure company
  • Labor economistUniversity research group
  • FellowsLindqvist, Rivera, Okafor, Tanaka
Published after

The synthesis, the disagreements, and any revisions the session causes are published here within two weeks of the date. Nothing said in the room is attributed without consent.